Terms of Service - Kijiweni Uplift

Last Updated: April 2026

1. Introduction

Welcome to Kijiweni Uplift Youth CBO. By accessing our website, enrolling in our programs, making a donation, or engaging with our organization in any capacity, you agree to be bound by these Terms of Service.

Please read these terms carefully. If you do not agree with any part of these terms, we kindly ask that you discontinue use of our website and services. If you have any questions, we are always happy to help — please reach out to us using the contact details at the end of this document.

2. About Us

Kijiweni Uplift Youth CBO is a registered Community Based Organization based in Mombasa County, Kenya. We are dedicated to empowering youth, women, and vulnerable community members through programs in:

Climate Action & Green Energy
Community Well-Being & Economic Resilience
Culture, Arts & Innovation

Our website and digital platforms exist to share information about our work, connect with our community, receive donations, and engage with partners, volunteers, and the general public.

3. Use of Our Website

3.1 Permitted Use

You are welcome to use our website for lawful, personal, and non-commercial purposes — including learning about our programs, making donations, reading our content, and getting in touch with us.

3.2 Prohibited Use

You agree not to use our website or any of our platforms to:

Engage in any unlawful, harmful, or fraudulent activity
Impersonate Kijiweni Uplift Youth CBO or any of its staff, partners, or beneficiaries
Upload, post, or transmit any content that is abusive, offensive, defamatory, or discriminatory
Attempt to gain unauthorized access to any part of our website or systems
Use automated tools to scrape, harvest, or extract data from our website without prior written permission
Distribute spam, malware, or any form of malicious content
Interfere with the security or integrity of our website or digital services

We reserve the right to restrict or terminate access for anyone found to be in violation of these terms.

4. Program Enrollment & Participation

4.1 Eligibility

Our programs are designed to serve youth, young women, persons with disabilities, refugees, and other vulnerable or marginalized community members in Mombasa County. Eligibility criteria may vary by program and will be communicated clearly at the time of application or enrollment.

4.2 Participant Conduct

All program participants are expected to:

Treat fellow participants, staff, mentors, and volunteers with dignity and respect
Attend sessions regularly and punctually, and communicate in advance if unable to attend
Take care of any materials, equipment, or facilities provided during training
Abide by the specific rules and guidelines of each program or training center
Maintain the confidentiality of any sensitive information shared within group sessions or safe spaces

4.3 Right to Withdraw

Participants have the right to withdraw from any program at any time without penalty. We ask that you inform us as early as possible so that we can offer your place to another community member who may be waiting.

4.4 Disciplinary Action

Kijiweni Uplift Youth CBO reserves the right to suspend or remove any participant from a program if their conduct is found to be disruptive, harmful, or in violation of our community guidelines. Such decisions will be made fairly, respectfully, and with the well-being of all participants in mind.

5. Donations

5.1 Voluntary Contributions

All donations made to Kijiweni Uplift Youth CBO are entirely voluntary. We are deeply grateful for every contribution, no matter the size.

5.2 Use of Donations

Donations are used to fund our programs, operations, and community activities in line with our organizational mission. We are committed to transparency and responsible stewardship of all funds entrusted to us.

5.3 Non-Refundable

Unless there has been a clear error in processing, donations are generally non-refundable. If you believe a donation was made in error, please contact us as soon as possible and we will do our best to resolve the matter fairly.

5.4 No Guaranteed Outcomes

While we work tirelessly to maximize the impact of every contribution, we cannot guarantee specific outcomes from any donation. We will always provide honest and transparent reporting on how funds are used.

5.5 Tax & Legal Considerations

Donors are responsible for understanding the tax implications of their contributions in their own jurisdiction. Kijiweni Uplift Youth CBO will provide acknowledgement of donations upon request but is not responsible for providing tax or legal advice.

6. Intellectual Property

6.1 Our Content

All content published on our website and platforms — including text, photographs, videos, graphics, logos, program materials, and stories — is the property of Kijiweni Uplift Youth CBO or used with the permission of the original creator. All rights are reserved.

6.2 Permitted Use

You may share or reference our content for non-commercial purposes, provided that you give clear credit to Kijiweni Uplift Youth CBO and do not alter or misrepresent the content in any way.

6.3 Prohibited Use

You may not reproduce, republish, sell, or use our content for commercial purposes without our prior written permission. Unauthorized use of our name, logo, or materials is strictly prohibited.

6.4 Participant Content

Where program participants, graduates, or community members share stories, photographs, or testimonials with us, they grant Kijiweni Uplift Youth CBO permission to use that content for organizational communications, fundraising, and impact reporting — in line with our Privacy Policy and the consent obtained at the time of sharing.

7. Confidentiality & Safe Spaces

Kijiweni Uplift Youth CBO operates several programs — including Gumzo Kijiweni and our SGBV support activities — that rely on trust, confidentiality, and the safety of participants.

All participants, staff, and volunteers are expected to:

Respect the confidentiality of personal stories and sensitive information shared within our programs and safe spaces
Refrain from recording, photographing, or sharing any information from confidential sessions without explicit consent
Report any breaches of confidentiality or safety concerns to our team immediately

Breaches of confidentiality may result in removal from the program and, where necessary, referral to the relevant authorities.

8. Volunteers & Partners

8.1 Volunteers

Volunteers engage with Kijiweni Uplift Youth CBO on a voluntary basis and are expected to uphold our values of respect, integrity, and community. Volunteers are not employees of the organization and are not entitled to financial compensation unless otherwise agreed in writing.

8.2 Partner Organizations

Organizations partnering with Kijiweni Uplift Youth CBO for benchmarking visits, co-programming, or any other collaborative activity do so under terms agreed upon in writing at the time of engagement. These Terms of Service apply in addition to any specific partnership agreements in place.

9. Limitation of Liability

Kijiweni Uplift Youth CBO strives to ensure that all information on our website is accurate, current, and helpful. However, we make no warranties — express or implied — regarding the completeness, accuracy, or fitness for purpose of any content published on our platforms.

To the fullest extent permitted by Kenyan law, Kijiweni Uplift Youth CBO shall not be liable for:

Any loss or damage arising from your use of or reliance on our website or content
Any interruption or unavailability of our website or digital services
Any errors or omissions in our published content
Any outcomes resulting from participation in our programs, beyond what is explicitly agreed upon

10. Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, or services — including those of our partners, funders, and collaborators. These links are provided for your convenience and information only.

Kijiweni Uplift Youth CBO is not responsible for the content, privacy practices, or terms of service of any third-party website. We encourage you to review the terms and policies of any external site you visit.

11. Privacy

Your privacy matters deeply to us. The collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms of Service and is incorporated by reference. Please read our Privacy Policy carefully.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms or your engagement with Kijiweni Uplift Youth CBO shall be subject to the jurisdiction of the Kenyan courts, with preference given to amicable resolution wherever possible.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations, legal obligations, or organizational policies. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to review these terms periodically. Continued use of our website or participation in our programs after any updates constitutes acceptance of the revised terms. For significant changes, we will make reasonable efforts to notify key stakeholders directly.

These Terms of Service are effective as of April 2026 and apply to all programs, services, digital platforms, and activities operated by Kijiweni Uplift Youth CBO.